Privacy Policy

Privacy Policy

Last updated: 24/02/2025

Legal entity

Ambitious Growth Leaders Alliance S.A. de C.V.

Registered address

Jose Maria Morelos y Pavon 353 1, Los Santos, Metepec, State of Mexico, CP 52140.

Contact

contacto@tensorialforge.com

+52 722 878 5235

1. General Information

At tensorialforge.com, owned by Ambitious Growth Leaders Alliance S.A. de C.V., we are committed to protecting the privacy of our users and customers. This Privacy Policy describes how we collect, use, and protect your personal information, in compliance with the GDPR and the LFPDPPP.

2. Information We Collect

We may collect the following personal data:

  • First and last name
  • Email address
  • Phone number
  • IP address
  • Geolocation data
  • Information about the use of our platform
  • Preferences and browsing behavior

3. Purpose of Processing

We use the information collected to:

  • Manage and improve our services.
  • Provide technical support and customer service.
  • Send commercial communications, promotions, and personalized recommendations.
  • Analyze user behavior to improve the experience.
  • Comply with legal and regulatory obligations.

4. Legal Basis for Processing

Processing of your data is based on:

  • Your express consent.
  • The performance of a contract.
  • Compliance with a legal obligation.
  • The Company’s legitimate interests to improve its services.

5. Data Protection

We implement advanced security measures such as:

  • End-to-end encryption of sensitive data.
  • Restricted access and periodic audits.
  • Two-factor authentication.
  • Monitoring of unauthorized access attempts.

6. Data Retention

Personal data will be stored for a period of 3 years from the last activity record, unless otherwise required by law.

7. User Rights

In accordance with the GDPR and the LFPDPPP, you may exercise the following rights:

  • Access your personal data.
  • Request correction or deletion.
  • Object to processing.
  • Request data portability.
  • Limit processing.
  • Withdraw consent at any time.

To exercise these rights, contact us at: contacto@tensorialforge.com.

8. Use of Cookies

We use cookies and similar technologies to improve the user experience. You can manage cookies in your browser settings. For more information, see our Cookie Policy.

9. Data Sharing

We do not share your data with third parties, except when necessary to:

  • Comply with legal or regulatory requirements.
  • Provide services through trusted providers.
  • Ensure the security of the platform.

10. Changes to this Policy

We reserve the right to modify this Privacy Policy. Any changes will be notified on this page with an updated date.

11. Contact

If you have questions about this Privacy Policy, contact us at:

Email: contacto@tensorialforge.com

Phone: +52 722 878 5235

Address: Jose Maria Morelos y Pavon 353 1, Los Santos, Metepec, State of Mexico, CP 52140.